the welcome questionnaire
If you are looking to uplevel your onboarding process, this is for you!
This guide contains the actual questions I send to every client, as well as an in-depth explanation of each one as to why I ask it, and how to make it your own.
You will also find some general guidance on how to hone your welcome questionnaire and the info on when I send mine, including details on my process I’ve never shared before!
Save hours of admin work by getting your hands on the brand photographer welcome questionnaire I’ve taken years to refine and perfect.
Onboarding matters because it's how we make that great first impression; you need your clients to feel safe and seen before they can rave about your work! Let's get your process in shape so that you can create your best client experiences ever!
Here's what my reviewers have said so far:
“Highly recommend Studio Gently’s welcome questionnaire for any brand photographers who are just starting or looking to improve their client experience. It’s not only an easy tool to just implement and use straight away, but it is also an educational resource that will help you understand how to better serve and support your clients and deliver results that match their expectations. As a brand photographer myself with a questionnaire and onboarding process I’ve honed over the years, I genuinelly recommend this as a great place to start and build your own elevated client experience. It’s the kind of product I wish was available for this niche when I was in the early days of my business as it would have saved me so much time and given my clients better results, too.
If you’re considering investing in this product - just go ahead, you won’t regret it.”
“This is soooo good and has given me so much to think about in my own process! I definitely feel like I rush through a lot of the steps, so this has definitely prompted me to slow down with my clients more. It’s beautifully executed - as with everything you do!”
the welcome questionnaire FAQs
Who is the welcome questionnaire for?
This questionnaire was created with brand photography in mind. For any brand photographer looking to upgrade their onboarding and get a glimpse into the smooth booking process I’ve crafted over the past seven years, this is the perfect addition to your business. Whether you are a beginner brand photographer with no welcome questionnaire of your own or a seasoned pro needing to give yours an update, you will find this a thorough and transparent aide to your client journey.
How long is the welcome questionnaire?
It’s 20 pages, including a thorough introduction to how to get the most out of your welcome questionnaire, as well as a careful breakdown of each question and why I ask it.
Could I benefit even though I’m not a brand photographer?
This questionnaire was very much made for brand photographers, so there are sections that relate specifically to brand photography. However, if you are a brand designer or coach and are curious, there are also client onboarding questions that might be of interest; please bear in mind they won't be specific to your industry.
What format is the welcome questionnaire?
You will receive a PDF download at the time of purchase. Please do make sure you download it within 24 hours, but you can email me at anna@studiogently.com if you forget!
The Welcome Questionnaire will:
Start the journey of fostering a lasting relationship with your clients – because when clients feel seen, understood, and respected, they'll become your biggest advocates as a business
Save you from the hassle of A/B testing a questionnaire of your own: get my tried and tested formula to successful shoots from 7 years as a brand photography business
Protect you from missing out the vital steps that can make or break a beautiful shoot
Get rid of the overwhelming “Am I doing this right?” feeling you can get from sending a DIY questionnaire that hasn't been tested thoroughly in practice
But lastly, because the welcome questionnaire pays for itself with just one referral from the nurturing client relationships you will build !